Terms of Service
Futurevista ("the Company") Terms of Service Last Updated: 2026-07-17 Welcome to Futurevista. Before you start planning your city, read through these Terms of Service (the "Terms"). They govern how you use our website at Insert Site Domain ("Site"), our urban planning simulation game ("Game"), and any services you access through the Site or Game. We're calling all of that together the "Services." By using the Services, you're agreeing to these Terms. Don't use them if you don't agree. Check out our Privacy Policy for details on how we handle your data. Let's build something.
1. Arbitration, Class Actions, Damages and Refunds.
IMPORTANT NOTICE REGARDING ARBITRATION: By agreeing to these Terms, you're agreeing (with a few exceptions) to settle any dispute with us through binding, individual arbitration instead of going to court. Read through Sections 13 ("GOVERNING LAW AND FORUM CHOICE") and 14 ("DISPUTE RESOLUTION") carefully for the full details on arbitration, including how to opt out. These Terms also include a waiver of your right to bring a class action lawsuit against us and a cap on the damages you can recover. By using the Services, you accept these provisions. If you don't accept them, don't install, copy, or use the Services. Except in limited cases (see Section 5), anything you buy from us is final. 2. Changes to Terms or Services. We can update these Terms whenever we want. You'll be notified per Section 15(d). You have to agree to updates to keep using the Services. If you don't agree, you can't use them anymore. As the Game develops, we can change or remove features without warning. We also reserve the right to deploy patches, updates, or upgrades on our own.
3. Who May Use the Services and How?
(a) Eligibility. You can only use the Services if you're at least 13 years old, can legally enter into a contract with us, and aren't prohibited by law from using them. (b) Game Platforms. You get access to the Game through software providers that act as download agents, like Steam and Epic Games Store ("Game Platforms"). To access, buy, or download the Game through a Game Platform, you need to set up an account with that platform ("Gaming Account") and agree to their terms. If there's a conflict between the platform's terms and ours, our Terms take priority. (c) Your Account. When you access the Services through a Game Platform, we get certain information from your Gaming Account, as described in our Privacy Policy. We may create an account for you using that information, which you can add to through the Services ("Account"). (d) Accuracy of Account Information. Keep your Account information accurate, complete, and up to date, including any changes to your Gaming Account. If you don't, we may suspend or terminate your Account.
4. Company Content.
(a) Company Content. "Content" includes text, graphics, images, music, software, audio, video, works of authorship, and anything else made available through the Services. We and our licensors own all rights, title, and interest in the Services and Content, including all intellectual property rights. (b) In-Game Content. We offer upgrades, add-ons, features, options, and in-game currency within the Services ("In-Game Content"). This could be virtual currency, district designs, policy modifications, building skins, planning tools, experience boosts, or anything else that improves your experience. Some In-Game Content gives you access to scenarios or challenges that unlock more rewards. Special events or "seasons" might have their own terms. You can buy access to some In-Game Content or get it through events or gameplay. All In-Game Content stays our property. It has no real money value and can't be refunded, exchanged for real money, or traded for anything else. You can't transfer, sell, or trade In-Game Content. Your access to In-Game Content is licensed under these Terms and subject to restrictions. We can revoke your license to any In-Game Content anytime without liability. Other restrictions might apply, like limits on how you use it or separate notices. To the extent the law allows, we can modify, substitute, replace, suspend, cancel, or eliminate any In-Game Content, including your access to it, without notice or liability. (c) License Keys. We might offer unique keys that let you access the Game through a Game Platform ("License Key"). License Keys are personal and can't be transferred. If we reasonably think you broke these Terms, we can disable your License Keys or revoke your Game access. License Keys aren't redeemable for money or anything with monetary value. (d) Rights in Content Granted by Company. As long as you follow these Terms, we grant you a limited, non-exclusive, non-transferable license without sublicense rights. You can (i) access and view Content (including In-Game Content you bought or earned under these Terms); (ii) if you have a valid License Key or bought the Game through a Game Platform, download and install the Game on a computer you own or control for permitted use only. You can't (w) copy, modify, or make derivative works from the Services; (x) distribute, transfer, sublicense, lease, lend, or rent the Services to others; (y) reverse engineer, decompile, or disassemble the Services; or (z) make the Services available to multiple users. We keep all rights in the Services that we haven't explicitly given you here. (e) Streaming. You're welcome to stream your Game experiences for non-commercial purposes as long as you (i) keep streaming non-commercial; (ii) don't charge people to watch; (iii) stick to "T" ESRB guidelines (no excessive language or inappropriate content); (iv) don't run competitions without our written permission; and (v) clearly mark sponsorships with persistent "Sponsored By _______" text. 5. Payments. When you buy Game access, License Keys, or In-Game Content ("Transaction") through a Game Platform, you're authorizing the platform or its payment processor to charge you. You might need to provide extra information like credit card details, expiration dates, email, and address ("Payment Information"). You acknowledge that the Game Platform's terms might also apply. When you start a Transaction, you authorize the platform to give your Payment Information to third parties to complete it and charge your payment method (plus any applicable taxes). You may need to verify your identity before completing a Transaction. UNDER THE GAME PLATFORM'S REFUND POLICY, YOUR PURCHASE IS FINAL AND NON-REFUNDABLE. That said, if something goes wrong during a Transaction, Game Platforms can cancel it and refund what you paid. 6. Beta Testing. We might offer beta versions of the Services ("Beta"). Betas aren't guaranteed to work right and can cause problems or system issues. By using a Beta, you agree (a) we can automatically delete or change software, data, Content, or information related to the Beta anytime; (b) we can stop your Beta access whenever we want, making it unplayable; (c) if we stop it, you'll delete all local Beta copies and anything you got from it; (d) you don't get paid for beta testing; and (e) beta access doesn't mean you get the final version for free—you might need to buy it separately. 7. General Prohibitions and Company's Enforcement Rights. You agree not to: (a) use the Services for commercial purposes without our permission or unless we specifically allow it; (b) do anything objectionable like exploiting game mechanics, being violent or discriminatory, or disrupting other users, including harassment; (c) remove or get around any protection against Service misuse; (d) mess with TCP/IP packet headers or change email headers, or use the Services to send deceptive source information; (e) collect or store other users' personal information without their permission; (f) break any law or regulation; or (g) help or encourage anyone else to do any of this. We're not required to monitor access, use, or Content, but we have the right to do it for operations, compliance, and legal reasons. 8. Links to Third Party Websites or Resources. The Services might have links to third-party websites or resources. We provide them for convenience only and aren't responsible for their content, products, services, or the links themselves. You're solely responsible for any risks that come from using third-party sites. 9. Termination. We can terminate your access to the Services whenever we want without notice. When your access ends or the Services are discontinued, Sections 4(a), 4(b), and 10–15 continue to apply.
10. Warranty Disclaimers.
(a) Disclaimers with Respect to Our Services and Content. THE SERVICES AND CONTENT ARE PROVIDED "AS IS," WITH NO WARRANTIES. WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. The Services won't necessarily meet your needs or be available uninterrupted, secure, or error-free. We don't guarantee the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any Content. (b) Disclaimers with Respect to Third-Party Hardware. The Services might require third-party hardware like headsets or sensors ("Third-Party Hardware"). You acknowledge we're not responsible for Third-Party Hardware or any damages or problems from using the Services with it. You're solely responsible for reading any warnings or instructions that come with Third-Party Hardware and making sure your use complies with them. 11. Indemnity. You'll indemnify, defend, and hold us harmless—along with our officers, directors, employees, agents, contractors, and representatives—from any claims, disputes, demands, liabilities, damages, losses, and costs (including reasonable legal and accounting fees) that come from or are connected to (i) your access or use of the Services or Content, or (ii) your violation of these Terms.
12. Limitation of Liability.
(a) WE AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WON'T BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING FROM OR CONNECTED TO THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY. This applies even if we've been told about the possibility of such damage or if a limited remedy fails its essential purpose. SOME PLACES DON'T ALLOW EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THIS MAY NOT APPLY TO YOU. (b) PLANNING SIMULATION SOFTWARE, INCLUDING OUR GAME, AND ANY THIRD-PARTY HARDWARE CAN AFFECT YOUR HEART AND BREATHING RATE, CAUSE UNINTENDED SIDE EFFECTS LIKE MOTION SICKNESS OR DISORIENTATION, OR AGGRAVATE EXISTING MEDICAL CONDITIONS. YOU EXPRESSLY WAIVE OUR LIABILITY FOR RISKS FROM USING PLANNING SOFTWARE, AND WE WON'T BE LIABLE FOR ANY CLAIMS ARISING FROM THOSE RISKS. (c) OUR TOTAL LIABILITY FROM OR CONNECTED TO THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT WON'T EXCEED WHAT YOU'VE PAID US FOR THE SERVICES OR CONTENT, OR ONE HUNDRED DOLLARS, IF YOU HAVEN'T PAID US ANYTHING. (d) THE EXCLUSIONS AND LIMITATIONS ABOVE ARE CORE PARTS OF WHAT WE'RE AGREEING TO. 13. Governing Law and Forum Choice. These Terms and any related action are governed by the Federal Arbitration Act, federal arbitration law, and Washington State law, without regard to its conflict of laws rules. Except as set forth in Section 14 "Dispute Resolution," any Disputes (defined below) that don't go to arbitration will be resolved exclusively in the state and federal courts in Seattle, and you and we both waive any objection to jurisdiction and venue there.
14. Dispute Resolution.
(a) Mandatory Arbitration of Disputes. We both agree that any dispute, claim, or controversy from or about these Terms, breach, termination, enforcement, interpretation, or validity of them, or your use of the Services or Content (all together, "Disputes") will be resolved only through binding, individual arbitration—not in a class, representative, or consolidated action. You and we agree that the U.S. Federal Arbitration Act governs how we interpret and enforce these Terms, and that you and we both waive the right to a jury trial or to participate in a class action. This arbitration provision stays in effect even after these Terms end. (b) Location of Arbitration. If you live in the United States, arbitration happens in your state of residence, no other venue. (c) Exceptions. A few Disputes don't have to go to arbitration and can be resolved in court instead: (i) any Dispute that qualifies for small claims court; and (ii) any Dispute involving the infringement or misappropriation of our intellectual property rights. (d) Opt-out: You can opt out of arbitration entirely within thirty days of first agreeing to these Terms by sending us written notice at info@futurevista.space. (e) Conducting Arbitration and Arbitration Rules. The American Arbitration Association ("AAA") will conduct arbitration under its Consumer Arbitration Rules ("AAA Rules") as they exist at that time, except as these Terms modify them. Find the AAA Rules at www.adr.org or call 1-800-778-7879. To start arbitration, a party submits a written Demand for Arbitration to the AAA and notifies the other party as the AAA Rules specify. The AAA provides a form Demand for Arbitration at www.adr.org. If your claim is for less than $25,000, you can choose whether arbitration happens on documents alone, by phone or video, or in person per the AAA Rules. If your claim exceeds that amount, the AAA Rules determine if you get a hearing. Arbitration hearings take place in your county (or parish), unless both of you agree otherwise. You and we agree the arbitrator has exclusive authority over all questions about interpreting, applying, enforcing, and the scope of this arbitration agreement. (f) Arbitration Costs. The AAA Rules govern who pays filing, administration, and arbitrator fees. We'll pay all those costs if your Dispute is under $25,000, unless the arbitrator finds it frivolous. If we win arbitration, we'll pay our attorneys' fees and costs and won't ask you to pay them. If you win, you're entitled to attorneys' fees and costs under applicable law. (g) Class Action Waiver. YOU AND WE AGREE THAT EACH OF US CAN ONLY BRING CLAIMS IN OUR INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Also, if your dispute goes to arbitration, the arbitrator can't consolidate anyone else's claims with yours or oversee any form of representative or class proceeding. If this specific provision is unenforceable, then this entire Dispute Resolution section is null and void. (h) Effect of Changes on Arbitration. Despite Section 1 "Changes to Terms or Services," if we change any part of Section 14 "Dispute Resolution" after you first accepted these Terms (or any subsequent changes), you can reject the change by sending us written notice (including email to info@futurevista.space) within 30 days of when the change takes effect, as shown in the "Last Updated" date or in our email notifying you. By rejecting the change, you're agreeing to arbitrate any Dispute with us under Section 14 "Dispute Resolution" as it existed when you first accepted these Terms (or when you accepted subsequent changes). (i) Severability. Except for Section 14(g) of these Terms ("Class Action Waiver"), if an arbitrator or court decides any part of these Terms is invalid or unenforceable, the rest of these Terms still apply.
15. General Terms.
(a) Entire Agreement. These Terms and any other document referenced here make up the entire agreement between us regarding the Services and Content. They replace any and all prior oral or written understandings or agreements between us about the Services and Content. (b) Severability. To the extent the law allows, the provisions of these Terms will be interpreted as broadly as possible. If any provision is held unenforceable, the rest stay in effect. (c) No assignment. You can't assign or transfer these Terms to anyone else. (d) Notices. Any notices or communications we provide under these Terms, including about modifications, will be given (at our discretion) by (i) email; (ii) within the Game itself, or (iii) posting on our Site. (e) No Waiver. Neither party's actions or inactions create any other rights under these Terms except what's explicitly written. Our failure to enforce any right or provision doesn't mean we're waiving it. A waiver is only valid if it's in writing and signed by an authorized representative of us. Except as expressly stated in these Terms, either party's use of a remedy doesn't affect its other remedies under these Terms or otherwise. 16. Contact Information. Questions about these Terms or the Services? Reach us at info@futurevista.space.